Team

 
Gordon Russell

Gordon Russell

Founder

Gordon graduated from Buckingham Chilterns University in 1986 after three years studying Furniture Design and Production. Exhibiting his work in London as a final year undergraduate, he won commissions to create many finely crafted, bespoke furniture pieces. This led to him establishing Detail. Initially trading as a furniture company, client demand for a full interior design service grew quickly and organically which then also led into commissioned projects to provide architectural services. By the mid-1990's Detail were employing a team of architects and interior designers to cater for both commercial and residential clients.
Natasha Russell

Natasha Russell

Partner and Lead Interior Designer

Natasha was born and educated in the very centre of Paris. Good taste and style, almost by osmosis, became inherent for her. In 1987 she moved to London and began her career in the London fashion industry. She managed high-end retail outlets, going on to work as a buyer where she selected collections from leading design houses around the world to the benefit of both her retail clients and their purchasing customers.
Louise Russell

Louis Russell

Architect

Louis joined Detail in January 2021 after relocating from London where he worked as Project Architect at the multi-award winning practice Chris Dyson Architects. Here he specialised in intelligent conservation and sensitive building design, working closely with clients and contractors to modernise historic buildings suitable for 21st century contemporary living. He gained his Diploma in Architecture from The Macintosh School of Architecture and completed his Part 3 Professional Practice in Architecture at London Metropolitan University, becoming a fully qualified and chartered Architect.
Douglas Thompson

Douglas Thompson

Senior Architectural Designer

Douglas graduated from the Mackintosh School of Architecture in 1989 and has accumulated 35 years of experience of working in architecture in Glasgow across a wide range of sectors, from tenement housing rehabilitation, listed building conservation, to industrial, commercial, retail, health care and large scale leisure projects. Technical and creative in equal measure, he has contributed as an architectural designer and technologist to numerous award-winning buildings by a range of Glasgow practices, also winning awards for his computer visualisation skills and undertaken animation work for clients such as Channel Four.
Bethany Howitt

Bethany Howitt

Finance Manager

Bethany is an astute yet considerate finance manager who specialises in working with small and medium businesses across a range of industry. Graduating in 2014 from the Scottish School of Contemporary Dance and enthusiastically retiring from dancing professionally very shortly after, she went on to secure her diploma in Accountancy. She has 10+ years' experience in business and financial management, working for a diverse portfolio of companies from vehicle repair centres to music festivals.

If you have a project that you would like to discuss, no matter what size or where located, then please do get in touch, we’d be happy to hear from you.

CONTACT US

Delivery and Terms of Purchase

View Terms
Delivery costs
The delivery charge is £40, or free if your order is over £1000, and it takes 7-10 working days via our specialist white glove courier partner.
Do you have a showroom?
We don't have a showroom but do have a window showing curated items at 29 Otago Street, Glasgow. If you are looking for immediate support, please don’t hesitate to contact us.
Stock and Deliveries

All deliveries are dispatched by our white glove courier service. There may be extra pressure on the postal service due to COVID-19, please allow up to 10 days for your delivery to arrive before contacting us.

Larger furniture deliveries - we will still deliver within 7-10 working days as normal. There may, on occasion, be some slight delays to this due the national and local lockdown regulations. We will do our best to keep you fully informed.

You will be informed in advance of your delivery and which options apply to your delivery. If the option provided does not work for you, we can hold on to the goods for you until such a time where we can safely provide the delivery service you are looking for in your specific location.

All of our white glove furniture delivery teams have been trained in the relevant hygiene and new delivery protocols. Gloves and face masks will be worn at all times and they will be sanitising using alcohol-based gel before and after each delivery.

What are your delivery charges, services and times?
All small items are delivered by DPD on a standard delivery service, which does not cover weekend deliveries. Please refer to item delivery costs when purchasing.
Who should I contact if I have a question about the delivery of my order?
Please email us with your question and we will endeavour to reply to you promptly
What are your delivery charges for International Customers?
Unfortunately, at present we can’t deliver to addresses outside the UK from our website. If you are an international customer and would like to place an order with us, please get in touch with the items you would like to order and your full delivery address information. We will then come back to you with a quote and can organise the order for you offline.
I have received my order but would like to return it, what should I do?
Unfortunately we do not accept returns on unique items and special orders. All SALE items are non-refundable or exchangeable.
I have received my item, but it has arrived damaged, what should I do?
Please email us within 24 hours of receiving your order and include images of any damage. We’ll then arrange for a replacement to be sent out to you free of charge. No such claims will be accepted after 24 hours have elapsed. If we arrange the collection on your behalf, we will charge you the direct cost of the collection of the goods from you back to our warehouse. Please make sure that the items are in their original packaging.